1. What Hiking+ is for
Hiking+ is designed to help people discover nearby routes, save favorite hikes, download offline trail packs, review national park planning notes, and keep clean records of completed hike sessions.
2. Data the app may use
- Route planning data: saved trails, favorites, custom routes, filters, and notes you choose to keep.
- Hike session data: route lines, duration, elevation, pace, and other trip details created when you record an outing.
- Location data: used when you allow location access for nearby route discovery, live tracking, navigation context, or wrong-turn alerts.
- Health data: used only if you choose to connect Hiking+ with Apple Health.
- Offline content: trail packs, route files, and related map assets downloaded for use without a signal.
3. How data is used
- To show nearby routes, terrain context, and national park planning details.
- To power saved trails, custom route building, and completed hike records.
- To support offline access and route-aware safety features.
- To sync hike information with Apple Health when you enable that connection.
- To troubleshoot support issues and improve reliability.
4. Support form data
When you contact us through the support form on this website, we collect the information you submit, including your email address, your message, the issue type you choose, and any optional device or app version details you add. We use that information only to respond to your request and investigate the issue you reported.
5. Website analytics
This site records a small number of privacy-preserving event counts, such as download CTA clicks and support form outcomes. Those events are used for aggregate reliability and conversion reporting. They are not tied to advertising profiles or cross-site tracking.
6. Service providers
- Cloudflare Pages: hosts this website and may process standard request logs required to operate the site.
- Resend: delivers support form emails to the support inbox configured for this site.
- Apple services: the app may rely on Apple frameworks or permissions you choose to enable, including Apple Health or system location services.
7. Sharing and advertising
The website does not use advertising SDKs or cookie-based ad tracking. Support requests are shared only with the providers needed to deliver the site and the email response workflow described above.
8. Your controls
- Manage location, notifications, and Apple Health permissions in iPhone Settings.
- Delete saved routes, hike records, or offline packs inside the app when those controls are available.
- Contact support if you need help understanding what information you have submitted through this site.
9. Contact
Questions about privacy or support data can be sent through the support form.